Alhambra Private Bank — Administration

Alhambra Admin

Command Console

Overview

Dashboard

Customer Management

Customers▾

All Customers

Active Customers

Closed Customers

Disabled Customers

Add New Customer

Notifications

Send Email to all

KYC Management▾

Awaiting Review

Rejected KYC

All KYC Logs

Operations

Transfer Approvals Deposit Approvals Loan Applications Transactions Holds & Liens

Compliance

AML & Fraud Tickets

Administration

Account Officers Enquiries Audit Log

Content

Blog

Dashboard

Administrator

super admin

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Command Dashboard

Real-time operational overview

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Recent Activity

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Transfer Approvals

Review and authorise pending client transfers

Date	Client	Reference	Beneficiary	Amount	Action
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Deposit Approvals

Client-claimed deposits awaiting confirmation

Date	Client	Reference	Method	Amount	Action
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Loan Applications

Review, approve (disburse), or decline client loan requests

Date	Client	Reference	Plan	Amount	Status	Action
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Document Review

Identity & compliance documents clients have uploaded, awaiting your review — separate from an account's status.

Submitted	Client	Document	Type	Action
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Client Management

All account holders

Search by reference or email

Status

Reference	Name	Status	KYC	RM	Action
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Add New Customer

Notifications

Send an in-app notification to a customer

Send Email to All

Broadcast a message to all customers

Account Officers

Manage staff and assign roles

Name	Email	Role	Clients	Status	Action
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Audit Log

Immutable record of all system actions

Time	Actor	Action	Details
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Account-Manager Oversight

Who did what, for which client — driven from the immutable audit trail

Action contains

From

Time	Staff (Role)	Action	Client / Amount	Flag
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Lead Enquiries

Prospective-client submissions from the website contact form

Received	Name	Contact	Interest / Message	Status
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Transactions & Ledger

Search and inspect all transactions across the bank

Reference

Type

Status

Min Amount

Max Amount

From

Date	Reference	Client	Description	Type	Status	Amount
Use the filters above to search transactions

Holds & Liens

Funds reserved on client accounts

Reference	Client	Account	Type	Amount	Reason	Status
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AML & Fraud Monitoring

Suspicious activity alert queue and flagged transactions

Alert Queue

Reference	Severity	Type	Title	Client	Status
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Flagged Transactions

Date	Reference	Client	Amount	Flag Reason

Support Tickets

Cases linked to customers and transactions

Ticket Queue

Reference	Priority	Subject	Category	Client	Status
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Blog & Insights

Write, edit, and publish articles shown on your public website

Title	Category	Status	Published
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